Metro's record of deferred maintenance and resulting accidents -- nine workers and 10 passengers have been killed in the last several years -- led Amalgamated Transit Union Local 689, which represents the bulk of Metro’s workers, to commission two independent reports on Metro safety and on Wednesday the union released 23 recommendations for improvements. Whether Metro will pay attention is another matter. “The decision-makers are being shielded and protected, while the front-line workers are under fire,” Jackie Jeter, president of Local 689, and a former bus driver, said.
It’s not firing for cause, either, according to the union. When workers complained, or took action to improve safety, they got disciplined, demoted, or, in the case of Trap and six other workers let go on Jan. 4, fired. The reports and interviews of workers by the outside experts back that up. “The health and safety concerns at WMATA” – the official name for Metro – “are very well-documented, starting with its own inspector general’s report back in 2010,” said Dr. Robin Gillespie, a national workplace safety expert.
Thomas gave a personal perspective on the issue...(click below to read more)
photo: Jeter, Thomas and Roger Toussaint; photo by Chris Garlock
The larger problem, said Jeter and her experts, is that firing whistleblowers is part of a culture that de-emphasizes safety in the 40-year-old Metro. That’s in contrast to practices at the nation’s largest system, New York, said one veteran track inspector, former Transport Workers Local 100 President Roger Toussaint. His local represents NYC transit workers. “When WMATA misdirects you, you have to ask who is responsible for another derailment, another fire, another crash,” Toussaint said.
Thomas added Metro “is a far different safety culture than in New York” where he worked for nine years, inspecting track, before moving to D.C. to take the same job for nine years. “In New York, when inspectors found defects, they called the mechanics and they immediately came out and fixed them. Here, they came out to fix it only if I slowed the trains down.”
To solve Metro’s problems, Jeter’s union released both independent analyses and 23 recommendations to improve Metro safety and reverse its unsafe culture. They included:
• Empowering front-line workers to “restrict or stop operations based on unsafe conditions, without undue interference from supervisors.”
• More time for track inspections, and more frequent inspections, especially of switches.
• Formal procedures for managers and track walkers to share information about rail track conditions “and jointly establish maintenance priorities.”
• Clear safety rules, performance measures and priorities. And “employees must be able to assess and trust supervisors’ concern about their safety.” Supervisors now emphasize a “rush-rush” culture to get maintenance workers off rail tracks so service can be restored.
• “Front-line employees must participate in hazard analysis.”
• Establishment of a joint union-management committee “empowered to identify and resolve workplace safety issues” including lack of adequate safety crews. Metro must also enlist its workers to revise and strengthen its current safety manual.
• “Good-faith challenges” to unsafe conditions “must be available to workers and not responded to punitively.” And there should be open discussion of “competing pressures” on safety issues.
Those “competing pressures” include money, or lack of it. Metro does not have a dedicated funding source and depends on farebox revenue more than other mass transit systems, along with subsidies subject to local whims of its participating governments, Maryland, D.C., and Virginia. And Congress has skimped on funding, which in turn endangers safety, said ATU International President Larry Hanley.
“This is a system that has been underfunded and poorly managed. Even as we sit here” discussing the reports and recommendations, “Metro has been putting out notices blaming” safety problems “on those at the bottom.”
- Mark Gruenberg, PAI Staff Writer; photo: Hanley, Jeter and Toussaint; photo by Chris Garlock