The Office of the People's Counsel for the District of Columbia (OPC) warns DC consumers that utility scams are active during the coronavirus (COVID-19) crisis. These scams may come via phone, email, regular mail or even in person, says OPC, and the scammer may threaten disconnection if there is no payment. “Some scam calls even show up on your caller ID as if a utility is calling,” says OPC, “Be aware that a utility company will not disconnect your service without giving you a disconnection notice in advance.” The DC Council passed legislation Tuesday prohibiting electric, natural gas and water disconnections during this public health emergency. DO NOT share account or social security numbers, or any other personal information. If you suspect you have been scammed, call OPC at 202-727-3071; your call will be returned within 24 hours. You also can file a complaint about a scam or any other utility concerns online. Follow OPC on Twitter.
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