CAP coordinates in crisis

​When it comes to unemployment claims in the District of Columbia, "People need to know how to file and what to file," Claimant Advocacy Program director Tonya Love told the Washington Lawyer. CAP is included in the article on pro bono services, all of which are under extraordinary pressure during the COVID outbreak. Regardless, the organizations are working together to ensure that their responses are coordinated, efficient and effective. "It's about trying to educate and inform," Love said.