Before the pandemic struck, Isabel Maza cleaned offices for Nationwide Janitorial Services. The mother of three has been out of work because of the crisis, ineligible for unemployment and unable to pay her rent. "You can imagine the stress she was experiencing,” said Francisco Romero, a field representative for Maza’s union, 32BJ SEIU. Fortunately, thanks to help from her union and from the Metro Washington Council’s Community Services Agency, Maza was able to pay her rent and keep a roof over her family’s heads. CSA “helped me in a moment of need (ayudo en un momento de nececidad)," Maza said. "CSA is grateful to the Metro Washington Council’s local unions, the Baltimore DC Building Trades Council, the AFL-CIO Housing Investment Trust, Ullico and the many individual donors who helped provide the funds to help workers like Ms. Maza,” said CSA Executive Director Sonte DuCote. "This support is so crucial for keeping workers and their families whole at a time when they are terribly vulnerable," she added.