At a Washington Interfaith Network (WIN) forum for DC Mayor Bowser, Reed explained the safety concerns for riders and the financial struggle she endures as an employee of a private, for-profit company contracted by WMATA to provide transportation for the area’s most vulnerable citizens.
“It would be a smoother ride for everybody,” she said, “if WMATA and First Transit would stop cutting corners and stop treating me and my fellow workers like disposable people.”
Emphasizing the importance of her job in transporting people with disabilities, Reed warned that “Employee turnover is through the roof, and customer service suffers.”
“You are going to pay me either way. In my public benefits check – or my paycheck,” she explained. “I enjoy working for a living. Stop insulting me. Pay me in just one check – my pay check!”
Click here for a brief video of Reed's testimony.