Details of the provision dealing with utility payment plans (Section 308):
- Gas, water, and electric utilities are required to offer a payment program for six months after the end of the public health emergency.
- Protections extend 60 days after the end of the public health emergency for cable operators or telecommunications service providers not regulated by the DC Public Service Commission.
- If utility service is currently disconnected, the provision requires reconnection of some utilities during the public health emergency.
- The payment plans must be for at least one year unless the customer requests a shorter timeframe.